Get Help with Zoom

There are a number of available Zoom support resources at Middlebury. Please see the list below to help determine the best resource to contact.


Basic, How-To Information
For basic how-to questions, please check out Zoom’s searchable documentation here.  Check out Zoom’s short video tutorials here.


Report a Problem
If you’re having trouble with Zoom—you can’t sign on, it doesn’t seem to be working, etc.—please submit a ticket and someone will be in touch.


Academic or Pedagogical Support
If you want to know more about how to use Zoom for meetings or in your classroom, please submit a ticket


Video Conferencing Events
For video conferencing events, please see a list of video conferencing spaces and make a reservation through event scheduling. Submit a ticket for general consultation or support.


Video Conferencing Support Policies
For general video conferencing support policies, please click here.